COMMON PROBLEMS
  
When entering a judge's marks the following messages may appear:
 
Illegal characterLook back at the numbers you have entered until you find a character which is not a number. (If using a numeric keypad this is most commonly a full stop or a star). Delete the illegal character and enter the judge's marks
 
Illegal entryThis means a number above 999 has been keyed in. Delete the relevant number and enter the judge's marks.
 
Duplicate number ... ignoredCheck that the judge has in fact duplicated the number on his recall card and click OK.
 
Number not in this roundIf this is not a first round this means the judge may have mistakenly written down a number that does not exist or a keying error has been made. Delete the number and enter the judge's marks again
 
... is not in this round
Do you want to accept it?
You can accept additional numbers in the first round, if they have danced
 
No marks entered forJudge C
in the Waltz
When requesting the computer to Calculate . This means that either the judge's recall sheet has not been input or you have neglected to click on Enter at the end of the judge's marks. You must re-select the relevant dance and judge, re-input the marks and don't forget to click Enter when you have finished.
 
In the rare event that you appear to have 'lost' all of your input marks during a competition don't panic. Make sure that the round showing in the top left-hand side of the screen is the correct one. Exit scrutelle. Re-select the program and file, scroll to the event on which you were working and the marks input up to that point should reappear. If you seem to have any problems this procedure seems to be a safe way to recover your work.
 
At the end of a competition you can decide to keep the file containing the marks (which is good practice in case any of the marking sheets go astray) or the file can be deleted by clicking on the Right Hand button and going to delete in the normal way.
 
Many of these instructions may sound complicated but if you have a general working knowledge of Microsoft Word you will find all of the instructions are logical to the procedures needed to operate that particular program.